user &
product
research
I offer a range of services to small, medium, or large companies.
1
User research planning and strategy
Developing a research plan and strategy to understand user needs, preferences, and behavior.
2
Usability testing
Testing the usability and effectiveness of a product or website by observing users interact with it.
3
User personas and journey mapping
Creating user personas to represent different user types and mapping their journey to identify pain points and opportunities for improvement.
4
Remote user testing
Conducting remote user testing sessions to gather feedback and insights from users in different locations.
5
User interviews and surveys
Conducting one-on-one interviews or surveys to gather insights and feedback from users.
6
Card sorting and information architecture
Conducting card sorting exercises to understand how users categorize information and organizing it to create effective information architecture.
7
Eye tracking studies
Using eye-tracking technology to understand how users visually interact with a product or website.
8
Accessibility audits
Evaluating the accessibility of digital products or websites to ensure they meet the needs of users with disabilities.
9
Data analysis and reporting
Analyzing research data and presenting findings in a clear and actionable manner.
10
UX strategy and consulting
Providing guidance and recommendations to improve the overall user experience of a product or service.
11
Expert reviews and heuristic evaluations
Assessing the usability and user experience of a product or website based on established usability principles.
12
Competitive analysis
Evaluating competitors' products or services to identify strengths, weaknesses, and opportunities in the market